Privacy Policy

This Privacy Policy explains what information LorryYard collects when you use lorryyard.com, why we collect it, and the choices you have. It's written to comply with Ghana's Data Protection Act, 2012.

1. Information we collect

Account information — your name, email address, and phone number when you sign up.

Listing information — the vehicle details you provide when listing (VIN, make, model, year, mileage, price, condition, description, photos, location, and vehicle-type-specific specs like fuel type or engine size).

Business information — if you request business verification: business name, phone, location, registration number, and description.

Messages and reviews — content you send other users through LorryYard's messaging system, and reviews you leave for a seller.

Payment information — when you pay a listing fee, top up your wallet, buy a featured placement, or purchase a VIN Checker report, payment is processed by Paystack. We receive confirmation that a payment succeeded, the amount, and a reference — we never receive or store your full card number.

Usage information — pages you visit, listings you view or save, and basic device/ browser information, collected through Vercel Analytics and Vercel Speed Insights. We also use Sentry for error monitoring, which may capture technical details about a crash (not your personal data by design).

2. How we use your information

• to create and manage your account, and let you list, browse, save, and message about vehicles;
• to process payments and keep a record of them (including generating invoices);
• to decode and verify VINs, and to run paid VIN Checker reports you request;
• to review business verification requests;
• to moderate listings and reports, and to keep the platform safe from fraud and abuse;
• to communicate with you about your account, a transaction, or a support request; and
• to understand how the site is used, so we can improve it.

3. Who we share it with

We don't sell your personal information. We share it only with the services that make LorryYard work:

• Supabase — hosts our database, authentication, and file storage (listing and business photos).
• Paystack — processes payments; handles your card details directly, not LorryYard.
• NHTSA (vPIC) and CarsXE — used to decode a VIN into vehicle details and, for paid reports, vehicle history.
• Vercel — hosts the site and provides basic, privacy-conscious traffic analytics.
• Sentry — helps us catch and fix errors.

Other users can see what you choose to make public: your listings, your display name on reviews and messages, and (if verified) your business profile. We may also disclose information if required by law, or to investigate fraud or a violation of our Terms.

4. Cookies

LorryYard uses a session cookie to keep you signed in — this is required for the site to work and isn't used for advertising or tracking you across other sites. Our analytics tools are configured to avoid cookie-based tracking where possible.

5. How long we keep your information

We keep your account and listing information for as long as your account is active. Payment and invoice records are kept for as long as required for accounting and legal purposes even after an account is closed. If you delete a listing, its photos and details are removed; a record of any completed payment tied to it may still be retained.

6. Your rights

Under Ghana's Data Protection Act, 2012, you have the right to:

• access the personal information we hold about you;
• correct information that's inaccurate or out of date;
• ask us to delete your account and associated personal information, subject to records we're required to keep; and
• object to certain uses of your information.

Most of this — your name, phone number, listings, and business details — you can already view and edit directly from your account. For anything else, contact us using the details below.

7. Security

We rely on Supabase's access controls (row-level security scoping every user to their own data) and Paystack's PCI-compliant payment processing to protect your information. No system is completely secure, but we take reasonable technical and organizational steps to protect what we hold.

8. Children's privacy

LorryYard isn't intended for anyone under 18, and we don't knowingly collect information from children.

9. International data transfers

Some of our service providers (including Supabase, Vercel, and Sentry) may process data outside Ghana. Where that happens, we rely on those providers' own security and compliance commitments.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change, we'll update the "Last updated" date above.

11. Contact us

For any privacy question or request, reach us at support@lorryyard.com.