Delete your account
You can delete your LorryYard account at any time, from the app or from the website.
How to delete it
- In the LorryYard app: My Account → Settings → Danger zone → Delete my account, then type DELETE to confirm.
- On the website: log in, go to Account → Settings, and use Delete my account under "Danger zone".
- Can't log in? Email support@lorryyard.com from the email address on your account and we'll process the request for you.
What happens next
- Your listings and any cross-listings you hold come down from the marketplace immediately.
- Your account then stays usable for 30 days. Log back in at any time in that window and you can cancel the deletion from the same place.
- After 30 days your name, phone number and business details are permanently erased, your account is closed and you are signed out for good.
What we keep
Payment records (what was paid, when, and for what) are kept for accounting and legal purposes, the same way any receipt would be. After deletion they are no longer tied to your name. Messages you sent to other users may remain visible to those users.
Questions
Write to support@lorryyard.com and we'll help.